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31 March

Employment Law for Managers

  • Posted by Steve Hallett
  • Categories Blog, Business
  • Comments 0 comment

Much of the trepidation around employment law lies in the sheer breadth of legislation and guidance that informs it. The question is, do we need to be so quick to fear it? In our latest blog, we’ve interviewed one of …

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19 March

Performance Appraisals Blog

  • Posted by Paul Beard
  • Categories Blog, Business
  • Comments 0 comment

April means one thing, it’s time for appraisals Well, we’ve almost reached that time of year … No, I don’t mean the clocks changing, or Easter, although we’re almost at both! I mean April, the month after many business’ years …

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02 March

How do I become an effective negotiator? An interview.

  • Posted by Paul Beard
  • Categories Uncategorized
  • Comments 0 comment

Negotiation seems like a mystical art. Is it something only a special few can master, or can we all become effective negotiators?  For the second of our new series of blogs, we’ve interviewed Yellowday Associate Trainer Steve Hallett about how he helps …

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17 February

What makes a good team leader? An interview.

  • Posted by Paul Beard
  • Categories Blog, Business
  • Comments 0 comment

A team leader is a bridge between organisational strategy and the individuals who execute it.  Yet in a commercial world where teams are expected to produce more with less, many people – including many team leaders themselves – underestimate the …

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29 January

Training Colleagues in ‘Customer Service’ and ‘Handling Complaints’

  • Posted by Paul Beard
  • Categories Blog
  • Comments 0 comment

It was August 2020 when I went to a certain supplier of DIY items to pick up a click and collect order. As I walked towards the front door, I encountered one of their employees standing in a taped off …

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15 January

Leading Remote and Blended Teams

  • Posted by Paul Beard
  • Categories Blog
  • Comments 0 comment

Our training packages on ‘managing employees remotely’ were (unsurprisingly) one of our most requested products during 2020. From the initial shock of either working out how to stay open,  furloughing or sending colleagues to work from home, the organisational challenges …

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01 January

What makes a good team leader?

  • Posted by Steve Hallett
  • Categories Blog
  • Comments 0 comment

In his blog this week, Managing Director Steve tells us more about what makes a good team leader. What makes a good team leader? An interview. A team leader is a bridge between organisational strategy and the individuals who execute …

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